Məsafəli satış müqaviləsi

01 Trader / provider

PRESTATÜRK TEKNOLOJİ A.Ş., brand Ara Sistem. Registry, MERSIS, tax ID and address appear on the invoice and pre-contract screen. Contact: the Contact form and in-account tickets.

02 Subject

The subject is a rented digital SaaS panel for the chosen package. We do not sell a standalone domain or shared-hosting product. On payment we immediately open {slug}.arasistem.com and the tenant hosting environment as the technical delivery of that rental—not a separate sale. No physical goods are delivered.

03 Pre-contract information

Before you pay we provide identity, main features, total price with taxes, performance method, the fact that withdrawal lapses once the rented panel/subdomain/hosting is provisioned, complaint bodies and — from 1 January 2026 — the mandatory mediation notice where the law requires it for consumer disputes.

04 Price

The price is the amount shown at checkout and on the invoice. There is no shipping fee. Bank or instalment fees shown by the payment institution are not hidden trader charges.

05 Payment

Payment is collected by the methods offered on the site. Provisioning may wait until payment is confirmed.

06 Performance

Performance is digital and typically starts on payment: we open the rented panel, the {slug}.arasistem.com subdomain and the allocated tenant hosting, then send access details. Your connectivity and third-party APIs are your responsibility.

07 No 14-day withdrawal

Ara Sistem is a rented digital service. Once payment is confirmed we immediately provision the panel, subdomain and tenant hosting; that infrastructure cannot be unwound. After setup starts, the 14-day withdrawal right does not apply. Merchant / company buyers are not consumers for that right anyway. An unpaid or never-queued order is not performance and may be cancelled. Statutory remedies for a defective service remain.

08 Legal basis — immediate performance

Under article 15 of the Distance Contracts Regulation, withdrawal lapses where an electronic service is performed immediately after the consumer asks for immediate performance and accepts that the withdrawal right will be lost. The “I have read and accept the Terms of Use” box on register, order and checkout is that explicit consent. The 2026 return-shipping rules apply to physical electronics, not this contract.

09 Refunds — cases other than withdrawal

Refund claims based on a 14-day withdrawal after setup has started are refused, with written reasons. If performance never started (failed payment, nothing queued) the amount is returned by the original method. Mandatory remedies for lack of conformity remain. Card refunds follow bank timelines.

10 Lack of conformity

Consumers keep statutory remedies if the service is not in conformity with the package description. Third-party API outages and exhausted package limits are not, by themselves, a defect.

11 Complaints and mediation

Contact support first. Consumers may use Consumer Arbitration Committees, Consumer Courts and mandatory mediation where required from 1 January 2026.

12 Term and renewal

The term is the billing cycle you choose. Auto-renewal, if enabled, can be turned off in the account before the period ends, with the information and easy cancellation the law requires for consumers.

13 Personal data

Billing and performance data are processed under the Privacy Policy.

14 Evidence

Order records, pre-contract ticks, payment logs and email may be used as evidence.

15 Language

For consumer contracts performed in Türkiye, the Turkish text prevails if a translation conflicts.

01 Parties and priority

The contract is these Terms, the distance-sales / pre-contract information, the chosen package, the invoice and any written addendum. Mandatory law prevails. If you open an account for another person you warrant authority to bind them.

02 Nature of the service

Ara Sistem is a rented SaaS panel. We do not sell a standalone domain or shared-hosting product. On setup we immediately open {slug}.arasistem.com and the tenant hosting environment as the technical delivery of that rental. Marketplace and store APIs are outside our control; we do not warrant their uninterrupted availability.

03 Account and security

You must provide accurate billing identity. Credentials and API keys are your responsibility. We may lock access if we reasonably suspect abuse or compromise.

04 Panel short name

The tenant hostname is a technical address, not a domain right. We may refuse or change abusive or conflicting names. It is not transferable without our written consent.

05 Package limits

Stores, marketplace accounts, catalogue size and import allowances are those written in the active package. Exceeding them may block new actions.

06 Acceptable use

Illegal content, unauthorised access, abuse of the service, malware, spam and unlicensed resale are forbidden and may lead to immediate suspension or termination. Mandatory remedies for a defective service remain; the 14-day withdrawal right does not apply after provisioning.

07 Your legal duties

You are the seller to your end customers. Tax, product safety, advertising and marketplace rules are yours. Losses from incorrect sync you trigger are yours unless our fault is proven.

08 Intellectual property

The software and brand stay ours. You receive a limited, non-exclusive licence for the paid term. Your business data stays yours; you grant us a licence solely to run the service.

09 Third-party platforms

Listed channels are examples. Live access depends on your package and the current release. Their outages are not our default.

10 Fees and default

Prices are as shown at checkout and on the invoice. Unpaid invoices may suspend access. Suspension does not cancel the debt.

11 Suspension and exit

We may suspend or terminate for non-payment, unlawful use or security risk. You may request cancellation at period end from the account. After setup starts, the 14-day withdrawal right does not apply (see the Distance Sales Agreement). After the term, hosting is not perpetual. Export may be offered for a reasonable period where technically feasible.

12 Limitation of liability

Except for wilful misconduct, gross negligence and mandatory consumer rights, we are not liable for lost profit, marketplace fines or indirect loss, and our aggregate cap is the fees you actually paid for this service in the previous twelve months.

13 Indemnity

You indemnify us against third-party and authority claims arising from your content, connected accounts or end customers, except to the extent caused by our fault.

14 Evidence and notices

Electronic logs and invoices may be used as evidence. Notices go to your account email and support tickets.

15 Assignment

You may not assign the account without our written consent. We may assign to an affiliate or legal successor.

16 Law and disputes

Turkish law applies. Consumers keep statutory forums and mandatory mediation where required from 1 January 2026. For merchants, Istanbul courts and enforcement offices have jurisdiction, subject to exclusive venue rules.