Integritetspolicy | Ara Sistem

01 Controller, scope and roles

The controller is generally PRESTATÜRK TEKNOLOJİ A.Ş. Ara Sistem is the product brand. Registry and tax identifiers appear on invoices and pre-contract information.

The service is a SaaS operations panel, not domain or shared hosting sales. For store and marketplace data you import (end-customer orders, catalogue content), you are the controller; the Company acts as a processor to perform the subscription.

02 Categories of data

We may process identity, contact, billing, support, security logs, technical integration credentials and — only with consent — marketing preferences. Card data is normally handled by the payment institution. We do not request special-category data.

03 Purposes

Data is used to create accounts, bill and collect, provision the panel, enforce package limits, prevent abuse, handle support, meet legal retention duties and — with consent — send commercial messages.

04 Legal bases

Typical bases under KVKK art. 5: contract performance, legal obligation, legitimate interest (security), establishment of a right, and explicit consent where required. Consent is not a condition of the core service and may be withdrawn.

05 Your store and marketplace data

Catalogue, stock, price and order data remain your responsibility, including notices to your own customers. We do not sell this data. You must keep API keys secret and comply with marketplace terms and applicable law.

06 Recipients

Payment providers, hosting and email infrastructure, mandatory e-invoicing, competent authorities and professional advisers may receive data as needed to run the service or comply with law.

07 International transfers

If infrastructure or processors are outside Türkiye, KVKK transfer rules apply (adequacy, undertaking, consent or other lawful mechanism then in force).

08 Retention

We keep data only as long as the purpose and statutory periods require (for example tax records, typically 10 years). After that, data is deleted, destroyed or anonymised.

09 Your rights

You may request access, correction, deletion, information on recipients, objection to automated outcomes and compensation for unlawful processing, as set out in KVKK art. 11.

10 How to apply

Use the Contact page or a support ticket marked as a KVKK request. You may complain to the Personal Data Protection Authority if we do not answer in time or you dispute the answer.

11 Security

We apply administrative and technical measures (access control, HTTPS, logging, backups). No system is risk-free. Report suspected compromise immediately.

12 Children

The service is for business users. We do not knowingly open accounts for persons under 18.

13 Commercial messages

Promotional messages require prior opt-in under Law 6563. Transactional messages (orders, invoices, security) do not.

14 Changes

We may update this notice when the law or our processing changes. The date at the top is controlling. Continued use means you accept the current text.

01 Parties and priority

The contract is these Terms, the distance-sales / pre-contract information, the chosen package, the invoice and any written addendum. Mandatory law prevails. If you open an account for another person you warrant authority to bind them.

02 Nature of the service

Ara Sistem is a rented SaaS panel. We do not sell a standalone domain or shared-hosting product. On setup we immediately open {slug}.arasistem.com and the tenant hosting environment as the technical delivery of that rental. Marketplace and store APIs are outside our control; we do not warrant their uninterrupted availability.

03 Account and security

You must provide accurate billing identity. Credentials and API keys are your responsibility. We may lock access if we reasonably suspect abuse or compromise.

04 Panel short name

The tenant hostname is a technical address, not a domain right. We may refuse or change abusive or conflicting names. It is not transferable without our written consent.

05 Package limits

Stores, marketplace accounts, catalogue size and import allowances are those written in the active package. Exceeding them may block new actions.

06 Acceptable use

Illegal content, unauthorised access, abuse of the service, malware, spam and unlicensed resale are forbidden and may lead to immediate suspension or termination. Mandatory remedies for a defective service remain; the 14-day withdrawal right does not apply after provisioning.

07 Your legal duties

You are the seller to your end customers. Tax, product safety, advertising and marketplace rules are yours. Losses from incorrect sync you trigger are yours unless our fault is proven.

08 Intellectual property

The software and brand stay ours. You receive a limited, non-exclusive licence for the paid term. Your business data stays yours; you grant us a licence solely to run the service.

09 Third-party platforms

Listed channels are examples. Live access depends on your package and the current release. Their outages are not our default.

10 Fees and default

Prices are as shown at checkout and on the invoice. Unpaid invoices may suspend access. Suspension does not cancel the debt.

11 Suspension and exit

We may suspend or terminate for non-payment, unlawful use or security risk. You may request cancellation at period end from the account. After setup starts, the 14-day withdrawal right does not apply (see the Distance Sales Agreement). After the term, hosting is not perpetual. Export may be offered for a reasonable period where technically feasible.

12 Limitation of liability

Except for wilful misconduct, gross negligence and mandatory consumer rights, we are not liable for lost profit, marketplace fines or indirect loss, and our aggregate cap is the fees you actually paid for this service in the previous twelve months.

13 Indemnity

You indemnify us against third-party and authority claims arising from your content, connected accounts or end customers, except to the extent caused by our fault.

14 Evidence and notices

Electronic logs and invoices may be used as evidence. Notices go to your account email and support tickets.

15 Assignment

You may not assign the account without our written consent. We may assign to an affiliate or legal successor.

16 Law and disputes

Turkish law applies. Consumers keep statutory forums and mandatory mediation where required from 1 January 2026. For merchants, Istanbul courts and enforcement offices have jurisdiction, subject to exclusive venue rules.